Neva Hand Shower

Return and Cancellation Conditions

Return Conditions

• A return request must be submitted within 14 days from the delivery date.
• Opening the packaging does not remove your right of withdrawal; the product must not be used beyond normal inspection.
• The invoice or a printout of the e-invoice must be sent with the product.
• Faults that appear after installation or use are handled under warranty and service.
• Special order products cannot be returned.

Cancellation Conditions

• You can request cancellation via info@adell.com before the order is shipped.
• For orders already shipped, the withdrawal and return process applies.

What is the Right of Withdrawal?

Under consumer protection legislation, you have a 14-day right of withdrawal from the delivery date. View full return policy →

You can find Adell products in selected home improvement stores.

Find your nearest Koçtaş store

View the nearest Koçtaş stores on the map based on your location.

Find your nearest Koçtaş store →

Find your nearest Bauhaus store

View the nearest Bauhaus stores on the map based on your location.

Find your nearest Bauhaus store →

Google Maps may use your browser or device location permission to show the nearest store. Stock and product availability may vary by store.