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Return and Cancellation Conditions

Return Conditions

• A return request must be submitted within 14 days from the delivery date.
• Opening the packaging does not remove your right of withdrawal; the product must not be used beyond normal inspection.
• The invoice or a printout of the e-invoice must be sent with the product.
• Faults that appear after installation or use are handled under warranty and service.
• Special order products cannot be returned.

Cancellation Conditions

• You can request cancellation via info@adell.com before the order is shipped.
• For orders already shipped, the withdrawal and return process applies.

What is the Right of Withdrawal?

Under consumer protection legislation, you have a 14-day right of withdrawal from the delivery date. View full return policy →

You can find Adell products in selected home improvement stores.

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