Return and Cancellation Conditions

Return Conditions

• A return request must be submitted within 14 days from the delivery date.
• The product must be unused and its original packaging must be unopened.
• The original invoice must be sent with the product.
• Installed or used products are outside the return scope.
• Special order products cannot be returned.

Cancellation Conditions

• You can request cancellation before the order preparation starts.
• Orders that have reached the shipping stage cannot be cancelled; the return process is started.

What is the Right of Withdrawal?

Under consumer protection legislation, you have a 14-day right of withdrawal from the delivery date. View full return policy →

You can find Adell products in selected home improvement stores.

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